We highly value your privacy and are committed to ensuring that your personal information is protected and handled with the utmost care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application ("the App") to track drivers in our delivery management system.
1.1. Personal Information: We may collect personal information that you provide directly to us when you use the App. This may include your name, contact information, delivery preferences, and other relevant details necessary for order management.
1.2. Location Information: The App collects real-time location information of drivers to facilitate efficient order management, pickup, and delivery. This information is essential for optimizing delivery routes and providing accurate delivery estimates.
1.3. Device Information: We may collect information about your device, including its unique device identifier, operating system, and other technical details necessary for app functionality and performance improvement.
1.4. Usage Information: We may gather information about how you interact with the App, such as the features you use, the orders you place, and other usage patterns. This helps us enhance the user experience and tailor our services to your preferences.
2.1. Order Management: We use the information collected to facilitate order pickups, deliveries, and cancellations efficiently. This includes providing real-time updates to drivers and customers regarding order status and delivery tracking.
2.2. Service Improvement: We analyze user data to improve the functionality, usability, and performance of the App. This includes identifying areas for optimization, resolving technical issues, and enhancing overall user satisfaction.
2.3. Communication: We may use your contact information to communicate with you regarding order updates, important announcements, promotions, and other relevant information related to our services.
3.1. We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage protocols, and regular security audits.
3.2. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
4.1. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in delivering our services, conducting business operations, or servicing you.
4.2. We may also disclose your information in response to legal requirements, court orders, or governmental regulations, or as otherwise required by law to protect our rights, property, or safety, or the rights, property, or safety of others.
5.1. You have the right to access, update, or delete your personal information stored in the App. You can do so by accessing your account settings or contacting us directly for assistance.
5.2. You may choose to disable location tracking or other permissions within your device settings; however, this may limit certain features and functionality of the App.
6.1. The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe that we may have collected information from a child under 13, please contact us immediately, and we will take appropriate steps to remove such information from our records.
7.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy in the App. Your continued use of the App after the posting of the revised Privacy Policy constitutes your acceptance of such changes.
8.1. If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at info@systemtunes.com.
By using the App, you consent to the collection and use of your information as outlined in this Privacy Policy. Thank you for entrusting us with your privacy.
Last updated: 04/10/2024